Survey: What are the "wisdoms" of smart hotels at this stage? 【full text】

Scientific and technological developments in recent years, the domestic smart hotel construction in full swing. From the realization of the use of mobile phones to book, pay, check in, “sweep” the opening of the door, to the development of intelligent conference systems, smart access control systems, room intelligent systems, etc., the hotel industry more and more “intelligent”. Let's take a look at the high-tech services smart hotels provide.

Survey: What are the "wisdoms" of smart hotels at this stage?

Smart robots provide better room service

According to the Beijing Evening News, Siri is an intelligent voice control application that Apple has applied to its products. Some hotels have installed an iPad running the hotel’s APP in customers’ rooms in each room. Visitors can use Siri to control The hotel room lights, room temperature, etc., can also listen to information on the local tourist attractions, Siri to serve as a smart butler. Coincidentally, the world’s first robot hotel built by Japan is also known for its smart robots. The hotel is composed of robots and service teams. The humanoid robots who are proficient in English, Chinese, Korean and other languages ​​meet the customers at the front desk, and other robots complete the meals and cleaning work.

Smart front desk: full self check-in

According to a report from China News, the “Hotel Wisdom Front Desk” is a smart terminal that integrates a hotel management system, a third-party online reservation system, payment, card opening, personal authentication and smart authentication, real-time uploading of check-in information, and invoice management. . Through this system, after a guest has booked a hotel online, guests arriving at the hotel will only need to swipe their ID card on the self-service machine to complete the face recognition, then they can self check-in, select a room, take a room card, and check out and check out after their stay. Cards, invoices and other functions. Compared with traditional hotels in the past, the system is operated by the guest himself and the guest check-in information is encrypted and uploaded online in real time, which is more conducive to ensuring the security of the guest's identity information. In addition, the system can not only improve the hotel's operating efficiency, but also save labor costs. For the residents, it is not necessary to wait in line to the store, which is more convenient, safe, free, and private.
 

Second Hotel IPTV Interactive TV System: More convenient service

China Net introduced that the IPTV interactive TV system of the Second Open Hotel is a very intelligent TV system. This system not only has the functions of on-demand and live broadcast of traditional TV systems, but also bans the analog television access method of traditional TVs and builds the system. There is no need to use a modem, so it is very convenient and quick. In addition, this device can also provide some of the hotel's promotional information and catering information to the room's customers, and communicate with the room's customers, and call service features, very convenient and efficient.

AR (Augmented Reality) technology: Tenants can easily reach their destination

According to the "Beijing Daily" report, in a hotel in Lijiang, AR navigation can achieve the navigation between the building and the interior of the hotel, and can directly display the road and the real scene through the mobile phone screen. On the screen, the navigation indicator directly appears on the actual road, and the user can find the correct destination even if he does not understand the electronic map. (Zhang Hao)

This article is conducted by the researcher Bu Yong, a researcher at the China Institute of Science Communication, who conducts scientific checks. His current research areas are health, environmental protection, water conservancy, energy conservation, weather, artificial intelligence, brain science, and cognitive science.