Several common problems of fingerprint access control

Q: Some users often fail to pass the fingerprint access control, how to solve this problem?

Answer: Some of the following situations may make it difficult for some employees to use fingerprints for access control management:

â‘  The fingerprints on some fingers were smoothed;

â‘¡ There are too many folds on the fingers, which often change;

â‘¢ Serious peeling on fingers;

Users who cannot recognize the fingerprint can delete the fingerprint and re-register, or register another finger.

When registering fingerprints, such users need to choose fingerprints with better quality (less wrinkles, skinless, and clear fingerprints), try to make their fingers contact the fingerprint collection head area larger, and do a comparison test after registration; Register a few more backup fingers.

In addition, our access control machine provides 1: 1 comparison mode and password function. You can set these employees to use 1: 1 mode and password for access management.

Q: When the access control machine cannot communicate, what are the reasons?

Answer: The possible reasons are: â‘  The communication port is set incorrectly, and the selected communication port is not the actual COM port used. â‘¡The baud rate of the communication port of the computer and the attendance machine ..