Technology helps ATM cash management, and IoT creates smart security services

In the ATM ATM self-service channel operation management process, cash security management has always been a top priority. The customer complained about how fast counterfeit money can be quickly proved, how to prevent cash control risks, prevent precautions, control in the event, and trace back afterwards?

In the general ATM operation and maintenance service, all cash processing links require double-double control, and also support video surveillance, ticket forms and other work to strengthen process control. Although the double control has reduced the risk of personnel operation to a certain extent, it has greatly increased the cost of cash processing. In addition, because video surveillance cannot accurately locate the incident, the verification problem is also like finding a needle in a haystack, not to mention pre-existing prevention and early warning, and the data form is serious. Relying on the quality and execution of personnel, and the high cost of massive data forms, the difficulty of checking is also great.

To solve the above-mentioned security problems of ATM cash management, Guangzhou Suitong, a subsidiary of Guangdian Express, is a professional financial outsourcer. Based on years of experience in financial outsourcing services, ATM cash has been established through continuous integration of processes and continuous investment in technology. Handle the whole process safety management and precise traceability, and implement supervision and control from the whole process of ATM operation, such as task planning and arrangement, cash payment task implementation, cash clearing and inventory processing, etc., to realize the pre-existing intelligent control prevention and the whole process of ATM cash flow. Real-time monitoring and early warning, accurate and quick verification of traceability solutions after the event.

First, how to achieve multi-directional control from line layout to task process?

At present, Guangzhou Suitong service equipment accounts for more than 90% of outsourcing self-service equipment in Guangzhou. Through ATM map service system and ATM service intelligent management system, comprehensive consideration of equipment basic data (such as equipment status, balance situation) and influencing factors (such as weather, On the basis of holidays, special dates like paydays, etc., intelligently plan routes and randomly combine resources. Through the intelligent planning of the line, the standard quality and permitted route of the task execution can be generated, and the GPS/Beidou positioning navigation system is combined to realize real-time monitoring and alarming of the position of the vehicle and the personnel during the task execution. Through the random combination of resources, the separation of people, vehicles and lines is realized. Only when the mission is started, the escorts, clearing personnel and escort vehicles of the group will obtain their own tasks.

Second, from cash processing to banknote tracking, IoT technology connects everything

In addition to strengthening safety control over the outgoing mission lines, the safety of internal operations cannot be ignored. In the cash clearing and processing section, the cash processing security can be improved through the recording and location tracking management of the banknotes.

First, strengthen the application of security technology in the management of warehouses, such as the intelligent vault management system independently developed by Guangzhou Suitong, using the Internet of Things RFID traceability technology, combined with the advanced B/S business management system, can be used for the bank's various outlets and vaults. The property-related information such as type and number, escort route, and escort identity information are managed in a unified manner. In addition to further optimizing the business process, the time spent by the outlets in the cash box is shortened, and the cash center concentration and response speed are improved. The safety and rationality of all cash boxes in and out of the clearing processing center are screened to enhance the safe management of the cash boxes.

The banknote tracking and positioning also provides another layer of cash management. The currency tracking and positioning system utilizes Internet of Things technology and data intelligence analysis, convection and transcoding, crown size, cash box, clearing equipment, self-service equipment, and clearing operations. Personnel and cash units are accurately positioned and recorded, and the whole process of cash tracking and error can only be judged and real-time warning. At the same time, the accurate and efficient collection and retrieval of the crown number has fundamentally solved the counterfeit currency and wrong account disputes in the self-service channel.

Third, attach importance to the safety management of special areas and articles, and strengthen ATM cash management in all aspects.

In the ATM cash safety management, the safety management of the self-service equipment itself and the firearms is also an important part of safety management. It is of great significance to improve the safety management of special areas and special work items.

First, equipment management, mainly for equipment door locks, equipment cover locks and equipment electronic locks. Since various banks use different equipment manufacturers, the locks of the equipment are different. Therefore, the multi-brand electronic lock system can realize the access and compatibility of electronic locks of different brands under different brands and different usage modes and scenarios, thereby improving operational efficiency. And reduce the risk; and the material interlocking system, through the innovative electromechanical module applied to various lock cylinders, can easily and conveniently transform and upgrade the traditional mechanical lock into intelligent interlocking, and achieve protection through unified authorization of informationization. Assets, supervisors, and records are kept for inquiry.

The second is the management of firearms. The same use of (RFID), fingerprint identification technology and other IoT firearms management systems, can effectively and accurately identify, collect, and record information on firearms entering and leaving the warehouse, through program management, resource management, process management, report management, personnel The firearms and vehicle-organized organisms work together to establish digital information management of firearms, so as to track and control the use of firearms.

Through the application of information technology, electronic process management and physical management are implemented for key links and important factors in ATM full process management, such as ATM cash collection, clearing, cash processing, vehicle operation and other process monitoring, and self-service equipment, special areas, Controls such as items will help banks improve the smart security services of ATM cash management.

Guangzhou Suitong has focused on the value creation in the financial and security fields for many years, and has used the rich experience of financial business outsourcing services to continuously optimize the cash management process. By strengthening process risk prevention and control and resource integration, it has innovated the bank's self-service channel operation management to effectively reduce operations. Cost, improve ATM cash management security and comprehensive social benefits.

Editor in charge: Liu Bing

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